Hardscapes, trees, shrubs and perennials, water features, and landscape lighting — each carries its own written term, signed at your proposal before we break ground.
Every warranty term is written into your proposal — before the first shovel hits the ground.
Same family. Same crew. Every term written before we start.
Same Family, Same Crew
Written Into Every Proposal
Crew Retention Rate
Unresolved Warranty Claims
Five categories, three coverage bands, one rule: if we installed it, the term is written into your proposal.
Lighting Fixture & Workmanship Warranty
Best for: every LED fixture, transformer, and low-voltage wiring component we install.
Written into every lighting proposal
Workmanship & Material Warranty
Best for: patios, walkways, retaining walls, fire pits, and outdoor structures.
Written into every hardscape proposal
Living Elements & Water Systems
Best for: trees, shrubs, perennials, and pump-driven water features.
Written into every planting or water-feature proposal
Every category above is backed by the same rule: the term is in your signed proposal, not left to memory.
Most landscape warranties live in a verbal promise or a vague line item — it’s common in this industry to see just a year or two of coverage. Ours is a category-by-category schedule you can read before you sign anything.
Every category we install — lighting, hardscapes, trees, shrubs and perennials, water features — gets its own written term, spelled out before the first shovel hits the ground. No verbal handshake. No fine print you find out about later.
“They completed every project on time and on budget, and they honored their warranty without question when we needed to repair a minor issue after the winter months.” — Michael H., multi-year client
93% of our crew returns season after season. The foreman who installed your project is usually the one who answers when you call about it years later — not a rotating subcontractor.
93% crew retention
No ‘act of God’ exclusions. No ‘normal wear’ catch-alls that quietly void coverage. If we built it and it failed because of how we built it, we fix it.
Plain-English terms
Every claim is acknowledged within 24 hours and gets a site visit inside 5 business days — not an open-ended ‘someone will call you back.’
24-hr acknowledgment
Six warranty-backed projects from across the Twin Cities — same crew, same written coverage, on file.
Filing a warranty claim with us looks nothing like calling an insurance company.
A photo of the issue plus your project address is all we need to start — it goes straight to the foreman who built it, not a call center.
Under 5 min
We pull your original proposal, photos, and materials list, then confirm the covered term and scope before booking your visit.
Within 24 hrs
A foreman walks the property with you, confirms coverage, documents the issue, and either fixes it on the spot or schedules the work.
Within 5 days
If it’s covered, we fix it — materials at our cost, same crew that built it, no upsell, no debate.
No charge
The concrete terms behind the paperwork.
If it’s covered, we pay for the fix — parts and labor. No surprise invoice, no ‘that’s actually not included’ conversation after the fact.
Sell the house before the term is up and the remaining hardscape or lighting coverage passes to the new owner — just let us know so we can update the file. Plant warranties stay with the original purchaser, since survival depends on care after install.
Every claim and resolution gets added to your project file alongside the original proposal, materials list, and install photos, so the record outlives any one conversation.
Most warranty disputes come down to nothing being in writing. Ours is — from the proposal you sign to the day we close out a claim.
For hardscapes and lighting, yes — the remaining term transfers to the new owner. Just let us know when the home sells so we can update the file with their contact information. Plant warranties (trees, shrubs, perennials) stay with the original purchaser, since survival depends on care after install.
A short, reasonable list: another contractor cutting into the work without checking with us first, physical damage from vehicles or equipment, or skipping basic agreed-upon care like watering a newly planted tree its first season. We don’t use ‘normal wear’ or ‘act of God’ as an excuse to deny a valid claim.
Cosmetic staining from leaves, fruit, or sap on hardscapes is a maintenance issue, not a defect. We don’t warranty lawn areas if we were only hired for hardscape work. De-icing salt damage on pavers that weren’t specified as salt-resistant isn’t covered either — we’ll flag that option at install if you tell us you plan to salt in winter. Everything we do cover is written into your proposal.
We acknowledge every claim within 24 hours and pull your project file. A site visit follows within 5 business days. If the issue is covered, repair work is scheduled within about 2 weeks during install season (April through October), or early the following spring for claims raised over winter.
We’ve operated for 15+ years through multiple economic cycles — same family, same shop, same crew. Every project also comes with a written materials list, so you’d have documentation of every paver, irrigation head, or fixture we installed even in a worst-case scenario. Many manufacturers carry their own product warranties that survive a contractor closing, too.
Real feedback about work that’s meant to last.
“We recently had a major landscaping renovation completed including railroad-tiered walls removed and replaced with large boulder walls, granite stairs, irrigation, sod and flowers.”
J.T.
Major Renovation · Twin Cities
via Google
“They laid cut Chilton stone border rocks and blue/gray smaller stones that have a fantastic look and stay in place.”
Frank R.
Walkway Project · Twin Cities
via Google
“We just had North Ridge complete landscape work for the third time.”
Matt B.
3rd Project · Twin Cities
via Google
Every category on our schedule is a service we design, install, and stand behind ourselves.
See the hardscape work our 5-year warranty backs — patios, walkways, retaining walls, and outdoor living spaces.
5-YR HARDSCAPE WARRANTY
The category behind our longest warranty term — architectural, pathway, and garden lighting backed for 15 years on every fixture.
15-YR FIXTURE WARRANTY
Pondless waterfalls and fountains, built by the same crew that backs every pump and liner for a full year.
1-YR WATER FEATURE WARRANTY
Get a written estimate that includes the full warranty schedule in plain language — category by category, before you sign anything.
Replies within 2 business hours · Mon–Fri 7am–6pm
License & insurance documentation available on request — just ask when you reach out.
Providing quality outdoor services to the Twin Cities metro. Licensed, insured, and committed to excellence.
10982 Clark Road
Inver Grove Heights, MN 55077
Mon-Fri: 7am-6pm
Sat: 8am-4pm | Sun: Closed
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